INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products does Artin offer?

We specialize in high-quality Metal Prints, Acrylic ACP Prints, Canvas Prints, and Posters. These are perfect for anime enthusiasts, collectors, and anyone looking to turn cherished photos into stunning art.

Do you offer paper posters?

Yes, we also provide high-quality paper posters as part of our product range, ensuring there’s something for everyone.

What are the available sizes for your products?

All sizes are measured in centimeters (cm). We offer a variety of dimensions to suit your space and preferences. Custom sizing may also be available—contact us for more details.

How long does production take?

Our standard production time is 7–10 days. This ensures every piece meets our premium quality standards.

How long does shipping take?

Shipping duration depends on your location:

Domestic shipping: Typically 3–5 days.

Please note: We currently do not ship internationally. However, we are working on expanding our reach. Stay updated by checking our website or subscribing to our newsletter.

Do your prints have a white border?

No, we do not offer prints with white borders. All our prints are designed to be borderless, ensuring a clean, modern look.

Can I track my order?

Yes, all orders come with a tracking number. You’ll receive updates via email once your order ships.

Does Artin collaborate with artists?

Absolutely! At Artin, we love working with talented artists, including digital creators, anime artists, and collectors, to bring exclusive designs to life.

  • Artists retain full ownership of their artwork.
  • Collaborators receive a profit share from sales of their designs.

Interested artists can reach out to us at hello.artinprojects@gmail.com to explore collaboration opportunities.

How do I contact customer support?

For any questions or concerns, you can reach us at:

  • Email: hello.artinprojects@gmail.com
  • Phone/WhatsApp: +62 858 1001 8899

We’re here to help bring your passion to life!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

If you have any questions, please feel free to reach out. We will provide you with a fast response as soon as possible.

Suggestions? We love to hear your feedback. Please let us know how we can improve.

Email:hello.artin@artinistik.com