Terms and Conditions

1. Introduction

Welcome to Artin, your destination for premium printing services specializing in metal prints, acrylic ACP, and canvas printing. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully. If you do not agree, please refrain from using our services.

2. Privacy Policy

Artin values your privacy. By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

  • Data Collection: We collect personal information to process orders, provide customer support, and improve our services.
  • Data Security: Your information is stored securely and shared only with trusted partners for the purposes of fulfilling your orders.
  • Your Rights: You have the right to access, modify, or delete your personal information by contacting us.

For detailed information, please refer to our Privacy Policy.

3. Services Overview

Artin provides high-quality printing services for collectors, anime enthusiasts, and customers seeking custom photo prints. We turn your cherished art, photos, and collectibles into stunning, lasting masterpieces.

4. Sign-Up and Account Creation

4.1 Account Responsibility

  • When signing up for an account, you agree to provide accurate and complete information.
  • You are responsible for maintaining the confidentiality of your account credentials.

4.2 Eligibility

  • To create an account, you must be at least 18 years old or have parental consent if you are a minor.

4.3 Account Termination

  • Artin reserves the right to suspend or terminate accounts found to be in violation of these Terms or engaging in fraudulent activity.

5. Orders and Payments

5.1 Placing an Order

  • Orders can be placed through our website. Ensure the details, including artwork submission, size, and finish options, are accurate.

5.2 Payment Terms

  • Payment must be made in full at the time of order placement using the methods available on our website.

5.3 Order Confirmation

  • Once payment is processed, you will receive an order confirmation. Production begins only after confirmation.

5.4 Production Time

  • Production takes approximately 3 to 5 business days from the time the order is confirmed. Delays due to exceptional circumstances will be communicated promptly.

6. Shipping and Delivery

  • Shipping timelines vary based on the product and destination. While we strive to meet estimated delivery dates, delays caused by unforeseen circumstances are not Artin’s responsibility.
  • Customers are responsible for providing accurate delivery information. Incorrect details may result in additional charges.

7. Returns and Refunds

  • Customized products are non-refundable unless they are damaged or defective.
  • Claims for damaged or defective products must be made within 7 days of receipt, accompanied by proof (e.g., photos).
  • Refunds for eligible claims will be processed within 14 days of approval.

8. Artwork Submission

8.1 Ownership and Usage Rights

  • By submitting your artwork, you confirm that you own the intellectual property or have obtained the necessary permissions to use and reproduce the submitted content.
  • Artin will use your artwork solely for the purpose of fulfilling your order and will not retain or use it for other purposes without your explicit consent.

8.2 Quality Standards

  • To ensure the best printing results, submitted artwork must meet the following quality standards:
    • Resolution: Minimum resolution of 300 DPI (dots per inch).
    • File Format: Preferred formats include JPEG, PNG, TIFF, or PDF with embedded fonts.
    • Color Profile: Use sRGB or Adobe RGB color profiles for accurate color reproduction.
    • File Size: Files should not exceed 50MB unless specifically discussed with our team.

8.3 Free Enhancement Services

  • If your submitted artwork does not meet the required resolution for printing, Artin offers a free enhancement service using advanced AI technology to upscale and optimize the resolution of your image.
  • This service includes:
    • AI-powered resolution enhancement to meet print-quality standards.
    • Basic brightness and contrast adjustments if required for optimal results.

8.4 Submission Guidelines
To streamline the artwork submission process, please follow these guidelines:

  1. Ensure that the artwork is free from watermarks or unwanted text unless it is part of the design.
  2. Use high-quality scanning or digital capture methods for traditional art pieces.
  3. For digital files, verify compatibility with Artin’s requirements outlined in Section 8.2.
  4. Submit artwork through our website upload tool or via email as specified during order placement.

9. Hanging and Mounting

9.1 Magnetic Mounting Recommendations

  • Artin products featuring magnetic mounting are designed for ease of use and a sleek display. However, for uneven surfaces or walls with wallpaper, we strongly recommend the addition of nails or screws to secure the mount properly. This ensures optimal stability and prevents potential detachment.

9.2 Surface Preparation

  • Before mounting, ensure that the wall is clean, dry, and free of dust or debris. For wallpaper or painted surfaces, check that the area can withstand the weight of the mounted piece without peeling or cracking.
  • For surfaces where nails are used, select hardware appropriate for your wall type (e.g., drywall anchors, masonry nails).

9.3 Hazard Warning for Metal Products

  • Some of Artin’s metal products may have tiny sharp points or edges as a result of the manufacturing process. While every effort is made to ensure safety, we recommend handling all metal products with care to avoid accidental injury.
    • Safety Tips: Wear gloves if necessary when unboxing or installing metal prints.
    • Keep metal products out of reach of children or individuals who may mishandle them.

9.4 Disclaimer of Liability

  • Artin is not liable for any damages resulting from improper mounting, including but not limited to:
    • Failure to use the recommended hardware for uneven or wallpapered surfaces.
    • Inadequate surface preparation leading to detachment.
    • Damage to walls, wallpaper, or other surfaces caused during installation or removal.
  • Additionally, Artin is not responsible for any injuries caused by improper handling of metal products.

9.5 Maintenance Tips

  • Periodically check the mounting system to ensure all components are secure, particularly if the product is displayed in areas prone to vibrations or environmental shifts.

10. Copyrights

  • All content on this website, including text, graphics, designs, and branding, is the property of Artin or its licensors and is protected under copyright law.
  • You may not copy, reproduce, or distribute content from our website without prior written permission.

11. Modifications to the Site and Terms

  • Artin reserves the right to modify or discontinue any part of the website or services without prior notice.
  • These Terms and Conditions may be updated at any time. Changes will take effect immediately upon posting on the website. Continued use of the website constitutes acceptance of updated Terms.

12. Disclaimer

  • Artin provides services on an “as-is” basis and makes no warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose.
  • We do not guarantee uninterrupted or error-free access to our website.

13. Indemnity

  • You agree to indemnify and hold harmless Artin, its employees, affiliates, and partners from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of our services, breach of these Terms, or violation of any law or rights of a third party.

14. Limitation of Liability

  • Artin is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
  • Our total liability for any claim arising out of your use of the services is limited to the amount paid for the specific order.

15. User Conduct

You agree not to:

  • Submit unlawful, offensive, or inappropriate content.
  • Interfere with the website’s functionality or access it in an unauthorized manner.

16. Governing Law

These Terms are governed by the laws of the Republic of Indonesia. Any disputes arising from or related to these Terms and Conditions will be resolved exclusively in the courts of North of Jakarta, Indonesia.

17. Contact Us

For inquiries, please contact us at:

  • Email: hello.artinprojects@gmail.com
  • Phone: